Terms and conditions

GENERAL CONDITIONS FOR THE SERVICES OFFERED BY DIGITALIZATODO THROUGH DIGITALIZATODO.ES OR DIGITALIZATODO.COM

Digitalizatodo is a trademark, the responsible party being Digitaliza Recuerdos SL with CIF B-73820417, hereinafter Digitalizatodo.

All orders, unless expressly stated otherwise in writing, will be subject to the following general conditions once the quote is accepted:

FIRST: The client declares that the materials sent for digitization are their property. In the event that they request the digitization of copyrighted material, the client will be the one to request the relevant authorization, unless it is made for private use and backup purposes. Should there be any type of claim from the author, the client exonerates Digitalizatodo from all responsibility.

SECOND: Digitalizatodo offers a 100% guarantee. Upon receiving any order, a free test is offered to the client so they can assess the quality of the work. Once received, they must reply whether we proceed with the work. In the event that the client is dissatisfied with it, the material will be returned at no cost to the client.

THIRD: Once the quality of the work is accepted by the client, the order will proceed under the same conditions accepted in the free test, finishing it within the timeframe agreed upon in the quote. It will be then that Digitalizatodo will send a bill detailing the total amount for the work to be paid into the bank account designated in the bill. The client has a claim period of 10 days following the delivery of the finished work, with Digitalizatodo resolving the incident, if any, in the shortest possible time.

FOURTH: Digitalizatodo reserves the right of ownership of the digitized material until payment of the accrued bill is made effective.

FIFTH: The collection and delivery of the material to be digitized will be done by Digitalizatodo for orders over €300 and will be done by any of the courier companies contracted by Digitalizatodo. For the rest, the client chooses the means of transport they prefer, always advising against sending by regular mail.
For cases in which collection and delivery are made by Digitalizatodo's couriers, please note that the insurance covers up to a maximum amount of €500.00. If the client wishes to insure their shipment for a higher amount, they must expressly state this and pay the resulting difference.

SIXTH: The files generated from the digitization will be kept by Digitalizatodo for a maximum period of 1 month, and the client may request an extension of this period. Digitalizatodo always handles the material with extreme care and therefore no damage will occur to it. If we observe that upon arrival the material is deteriorated or broken and the client has not clearly expressed this in the acceptance of the quote, Digitalizatodo will review it within a maximum period of 48 hours and notify the client.

SEVENTH: Digitalizatodo reserves the right to return any material without digitizing it if its content is of an extremist, racist, violent, immoral nature, contrary to human rights or xenophobic, as well as to report it to the competent authorities.

LEGAL NOTICE

In compliance with Article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the identifying data of the company are detailed below.

Company Name: DIGITALIZA RECUERDOS S.L
VAT Number (CIF): B73820417
Registered Office: Carrefour Zaraiche, Av. Miguel de Cervantes, 106, Centro Comercial, 30009 Murcia, Spain
Email: info@digitalizatodo.com
Phone: +34 638 83 97 76
Commercial Register: Sheet MU-83815 Volume 3004 Folio 86 IRUS: 1000156194679

1.- Object of the website

These general conditions of use of the services offered at the URL www.digitalizatodo.es, (hereinafter WEBSITE), are subscribed by the Company DIGITALIZA RECUERDOS S.L (hereinafter The COMPANY), and on the other hand, by the USER.

The COMPANY is an entity whose main activity is document digitization.

The COMPANY enables USERS to access and use various services and content by making information (hereinafter Content) available to the USER through its website, which may be provided by The COMPANY as well as by third-party individuals and/or legal entities.

The USER accessing The COMPANY's website knows and accepts the general conditions contained herein, of each of the versions of the website offered, and the modifications that may occur to them, with users required to access them periodically for their knowledge.

2.- Access to the website

USER access to the website implies no obligation or guarantee by The COMPANY.

The COMPANY reserves the right to suspend and cancel access, and modify, limit, or cancel any or all terms and conditions applicable to the website, providing advance notice through a pop-up window that will open automatically upon accessing the page. The quality and speed with which the website is accessed will not be the responsibility of The COMPANY, and the user may not claim any compensation for damages.

The service provided by The COMPANY through its website is for an indefinite duration, and it may at any time cease the provision of this service without cause or justified reason and without prior notice.

The COMPANY shall not be responsible for any anomaly, malfunction, deterioration, data or software deletion that occurs in the users' equipment or systems as a direct or indirect consequence of access or attempted access to its website.

3.- Content of the website

The language used by The COMPANY on the website will be Spanish, without prejudice to using other languages, both national and regional, freely and without prior notice. The COMPANY is not responsible for the user's lack of understanding or comprehension of the language of the website, nor for its consequences.

The COMPANY may modify the content without prior notice, as well as delete and change it within the website, not being responsible for the consequences that may affect users.

Any use of the website or its content must be strictly private. It is reserved exclusively for The COMPANY, any other use involving copying, reproduction, distribution, transformation, public communication, or any other similar action, of all or part of the contents of the webpage, as well as of the page itself, so no user may carry out these actions without the prior written authorization of The COMPANY.

The use, in whole or in part, of the contents to promote, sell, contract, or disseminate advertising or information of one's own or of third parties without the authorization of The COMPANY is prohibited, as is the sending of advertising or information using the services or information made available to users for this purpose, regardless of whether its use is free or not.

Trademarks or trade names, as well as any other identifying signs subject to intellectual or industrial property rights, may not be used without the prior express written authorization of their owner.

Links or hyperlinks incorporating addresses to this website may not, directly or indirectly, express false, inaccurate, or confusing indications, and will only access the pages, being unable to copy or reproduce them totally or partially, or incur in unfair or illicit actions against The COMPANY.

The COMPANY is not responsible for the reliability and speed of the hyperlinks incorporated into its website to other websites. It does not guarantee the usefulness of the website concerning its links to other websites, nor is it responsible for the contents or services to which the user may have access through these links, nor for their proper functioning.

The COMPANY will not be responsible for viruses or other computer programs that deteriorate or may deteriorate the computer systems or equipment of users upon accessing its website or other websites accessed via links from The COMPANY's website.

The information on the website or contact mailbox is purely informational, without any binding legal effect being derived from the information or response under any circumstances.

4.- Website users

Users accessing The COMPANY's website will do so in accordance with the Law, morals, good customs, and public order, and undertake at all times not to access the website and its contents in a manner contrary to that established and/or for illegal purposes, violating the rights and freedoms of third parties, or that may damage, deteriorate, saturate, or slow down the website, to the detriment of The COMPANY or third-party users. Users will not copy, distribute, disseminate, transform, modify, or manipulate the contents.

The COMPANY provides forms and an email service on its website so that users can get in touch; users agree to use these services in accordance with the law, customs, and public order. In using products and services where they provide information or content, users will not violate fundamental rights and public freedoms, will not incite or promote criminal, xenophobic, terrorist, or degrading acts based on sex, race, religion, or beliefs, nor will they disseminate pornographic content or services, or apologize for violence.

Access to the contents of the website by the user will be their sole responsibility, and The COMPANY cannot be held responsible for any consequence directly or indirectly derived from access to the website, whether of a physical, logical, moral, or personal nature. The COMPANY may hold responsible any users who, by misusing the website, cause damage or harm to third parties.

The COMPANY may take action against users for all claims, compensation, fines, or administrative sanctions that fall upon it and are their direct or indirect responsibility, or if they use any service of the website without due diligence.

All users who are aware of any action that is deteriorating or may deteriorate the proper functioning of the website, modifying or altering its contents, will communicate this situation to The COMPANY.

In cases of advertising mailings by The COMPANY to USERS, it will be sent with the word "advertising" to avoid misleading.

5.- Minors

Minors must request and obtain permission from their parents, guardian, or legal representative before they can access the services and/or contents incorporated in the website. Access and use of the portal by unauthorized minors is prohibited.

6.- Jurisdiction

These conditions are subject to current Spanish legislation. For any type of controversy derived from the use of the services offered or the contents of the website, the parties, by accepting these Conditions, will submit to the Courts and Tribunals of the user. The user is informed about the extrajudicial resolution of disputes, according to Article 14 of EU Regulation 524/2013 at the following link: https://ec.europa.eu/consumers/odr/main/